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Fully supported progressive puppy learner journey's for your family to follow, from before you pick your puppy up, to adolescence and beyond, with both private and group training pathways to choose from.
Choose Where To Start
Choose between 1:1 and group training support. Need help with your decision? See the flow chart below.
Turn Up and Practice
Commit to consistent practice and implementation of the training techniques.
Choose Your Next Step
Flexibility to switch your next level of support, between classes and 1:1s.
Puppy Starter Arrival Preparation
Get set up with accurate, science-based knowledge to help you to settle your puppy into their new life.
1:1 Training
Group Classes
1:1 Puppy Foundations
Fully supportive, covering all the foundational life skills that puppies need, delivered in your home environment and tailored to your own situation and puppy.
Puppy School Group Training
Help your puppy develop essential life skills and good behaviour from an early age. Small class sizes, individual coaching and reward-based, ethical methods to ensure a positive learning experience for both you and your puppy.
1:1 Puppy Booster Separation Prevention
Provides you with knowledge and practical steps to support your puppy to learn to have periods of happy, relaxed alone time and avoid separation issues.
Happy Handling Group Training
Helping you to grow your puppies confidence with husbandry procedures such as grooming, wearing equipment, veterinary procedures and more.
1:1 Puppy Advanced
Fully supportive follow-on for families that would like to progress to advanced puppy or happy handling on a 1:1 basis .
Youth Club Group Training
Follow-on course, for puppies that have already completed positive reward-based foundation training and are looking to progress.
Additional Support for 1:1 Clients
Puppy Coach - This is an ‘on the go’ coaching session which allows you to put in place the skills you have learnt and build your confidence out and about.
Additional Support for Class Attendees
Ask the Expert - 1:1 online video session to provide support for any at home problems you are having with your puppy.
My Complex Canine Membership [In Development]
Access to online bite-sized courses, discounts for in-person workshops and new services and opportunity to be part of a supportive member community.
This guide will help you overcome the fears and frustrations of puppy play biting, ensuring your family's interactions with your furry friend are safe, calm, and joyful. Requires sign up to My Complex Canine’s mailing list
Our upcoming puppy training classes are designed to provide your puppy with the best start in life. Our classes progress gradually, building on your puppy's understanding and reliability.
A course runs for 6 weeks.
Puppies MUST be fully vaccinated to attend Puppy School.
If you have any question about our classes please see our FAQs at the bottom of the page.
Help your puppy develop essential life skills and good behaviour from an early age up to 20 weeks on the first day of the class. Small class sizes, individual coaching and reward-based, ethical methods to ensure a positive learning experience for both you and your puppy.
Upcoming Starting Dates:
Lingfield 18:00 12 DEC (no class 26 Dec)
Hartfield 18:00 6 JAN 2025
Hartfield 16:45 27 JAN 2025
Lingfield 18:00 6 FEB 2025
Help your puppy develop essential life skills and good behaviour from an early age up to 20 weeks on the first day of the class. Small class sizes, individual coaching and reward-based, ethical methods to ensure a positive learning experience for both you and your puppy.
Upcoming Starting Dates:
Lingfield 18:00 12 DEC (no class 26 Dec)
Hartfield 18:00 6 JAN 2025
Hartfield 16:45 27 JAN 2025
Lingfield 18:00 6 FEB 2025
Upcoming Starting Dates:
Upcoming Starting Dates:
Upcoming Starting Dates:
Upcoming Starting Dates:
Which Pathway is Best for Your Family? Pointers to consider if you're not sure if group, or private training is the right option for you.
Key Benefits of 1:1 Puppy Training
Training tailored to what you need to be working on with your individual puppy.
Flexibility on exactly what needs to be worked on, in what order, and when.
Building a working relationship with your trainer that provides accountability to your progress.
Stay on track with achieving your goals due to regular contact and progression points.
My time and knowledge dedicated to your puppy and mastering your training skills
More opportunity for greater knowledge exchange, problem solving and questions.
Build a network of local puppy parents
Gain exposure to diverse training questions and solutions
Feel supported and understand you're not alone in your struggles
Learn in a safe, non-judgmental environment
Enjoy the humour and camaraderie of shared puppy experiences
Benefit from structured, progressive training methods
All my puppy training classes focus on helping your puppy develop essential life skills and good behaviour from an early age. With
small class sizes and individual coaching, we use reward-based, ethical methods to ensure a positive learning experience for both you and your puppy. My Complex Canine's goal is to give puppies the best start in life, helping them become well-behaved dogs that remain with the same family for life.
My Complex Canine is the home of Puppy School Hartfield and Lingfield, hosting six week Puppy School and Happy Handling courses. Puppy School is a nationwide puppy socialisation and training scheme founded by internationally renowned trainer and behaviour expert Gwen Bailey. Puppy School has a long history of reward-based puppy training classes, over 20 years, training more than 100,000 puppies so far!
My Complex Canine also offers a Youth Club follow-on course for Puppy School graduates that would like to progress their training in a class environment with their young adolescent dog.
My Complex Canine’s 1:1 puppy journey provides you with a fully supportive pathway from when you make the decision you are getting a puppy, through their first year and beyond. As a new puppy parent you can begin with the Puppy Starter arrival call to get all the expert tips on how to settle your puppy in, and get started on the right path.
Following this you can be fully supported on a 1:1 basis with Puppy Booster, Foundation and Advanced programs that are designed to offer you a fully supportive experience, as you learn to become your puppy’s expert! Including concise training plans, contact days and video reviews, so you have access to support in-between training sessions, to help keep you moving in the right direction. Or you might choose to mix and match with the classes pathway after completing a foundation 1:1 program.
Excitingly, I am working on being able to continue supporting my clients throughout a puppy’s lifetime with the option for you to join My Complex Canine’s member community and online bite-sized learning content.
So you probably spend a lot of time giving your dog affection and knowing which area they love you to scratch! This kind of interaction is enjoyable for you both, and it is likely to happen regularly. This is social connection and not what we would term as ‘handling’.
When we talk about ‘handling’ this can be considered to be more formal, more like a health check or if you need to place equipment on your dog. Grooming and vet checks for example are going to be carried out throughout a dog’s life and it will be a much more pleasant experience if your puppy is relaxed, tolerant and calm.
In our puppy classes we encourage owners to practice a daily health check and handling exercise with their puppies. In order to build a trusting relationship with a puppy we need to respond to what our puppies are telling us. Puppies do not speak to us in our language, but if we watch their body language it tells us a lot!!! If, for example, we went to pick up our puppy’s paw and they moved their paw away from us, that is a clear sign they do not feel comfortable with it and we should therefore spend time breaking the action down into smaller actions. Such as, a light touch on the paw followed by a tasty treat, this will help the puppy to feel more positive about his paw being touched.By practicing this exercise regularly and gradually extending this practice to all areas of their body you will be preparing your puppy for their first trip to the vets or groomers.
It is also a great idea to practice some calm, positive associations with a brush. It is so important to do this gradually so your puppy has a good experience with a brush and will be used to being groomed by you, prior to going to the groomers. Below is a lovely example of the handler practicing slow, calm movements with the brush and rewarding very well with some tasty treats, the result is shown in the puppies relaxed body language.
Equipment: Don't forget about your puppies walking equipment. This can also be introduced gradually and will ensure that your puppy is comfortable in their collar, harness or coat. The below video shows some ideas to help you introduce a harness positively to your puppy. The stages should be practiced in short sessions and only progressed if your puppy's body language is relaxed and positive like the dog in this video. If your dog or puppy is backing away or running away from the harness, or growling/snapping when it is placed near them, they likely are already worried by the equipment and you would likely need some help from a professional dog trainer/behaviourist.
Nail/ claw care is also super important!!! Keeping your dog's claws at an appropriate length will contribute to your dog's comfort. The nail embeds into the last digital bone, so whatever happens with the nail taps into the bone. Therefore long nails permanently engaging in the floor may put pressure on this bone, which can make the dog feel uncomfortable. Additionally the nails supply information to the brain about where the foot is, if the nails are permanently engaged it may give the message to the brain that the dog needs to rock backwards because they are on a slope and may therefore even change their overall body posture.
Groomers will want to trim your puppy or dogs nails so why not help your puppy prepare for this by getting them used to the nails being touched and gradual pressure being applied. Have a look at how easy it is to do in my video below.
If you do all this work helping your puppy feel confident with handling experiences it is vital that you select a groomer for your puppy that will focus on providing a positive first experience!
Groomers that are keen to make the experience as positive for a young puppy as possible will offer puppy settling sessions. Often these are free or discounted sessions focused solely on giving your puppy a chance to explore the grooming salon and build a nice connection with the groomer.
Groomers that uphold fear free methods will only do what your puppy is comfortable with in the first few sessions and it is better that they say for example ' I was unable to trim the hair around your puppies eyes today as they were uncomfortable'.
Feedback from your groomer is great information for your and means you can go and practice touching around the eye area and feeding treats to your puppy to build up their confidence of people touching this area of their body slowly.
When you visit check with your groomer how many puppies/dogs would be in the salon at one time and how they would be secured during this time. Some groomers use crates, if your puppy has never been in a crate before then this could be a very worrying experience for them.
Another option is to find a mobile groomer that comes to your home in a van. It may be possible to stay with your puppy and help them build in confidence with the grooming experience.
If you need any help with handling your puppy/dog, whether it be grooming or getting your them comfortable in a harness or used to wearing a muzzle. Book a discovery call!
Puppies should be under 20 weeks old at the start of the class for Puppy School.
Youth Club is our follow-on course for graduates of Puppy School and pups would be
between 5 and 18 months.
Happy Handling is for puppies and dogs of any age that are relaxed and happy around dogs
and people.
Puppy School - covers settling calmly on a bed/puppy play biting and appropriate toy play/ handling
(grooming, husbandry procedures)/ loose lead walking/greetings without jumping up/sit, down,
stand and stay positions/recall/accepting people near to food bowls and chews/ socialisation with
other dogs and people and appropriate puppy greetings.
Youth Club - covers leave and drop cues/recall progression/ loose lead progression/distance control/emergency stop and distance positions/manners around doorways, gates and roadsides/ calmer
greetings/ boundary training.
Happy Handling - helps puppies and dogs cope better with various different handling situations.
Covers body language and consent-based husbandry techniques/cooperative grooming/nail
trims/vaccinations/medicating and how to transfer these skills to the vets.
Bring a mixture of tasty treats, a flat mat or towel, a stuffed Kong, a water bowl, long soft tugging
toys, poo bags, and a lead and collar or harness.
Puppy School, Happy Handling and Youth Club are all 6 week courses, that run weekly unless
specified.
Each class session lasts for 1 hour.
Yes, children can attend under the supervision of a responsible adult.
Small class sizes (5-6) allow for some individual coaching.
Please let your trainer know as soon as possible. There are no partial refunds for missed classes.
Click on the link to view class dates and times, and follow the instructions to sign up.
Lingfield (RH7), Hartfield (TN7), Forest Row (RH18), East Grinstead (RH19), Horley (RH6), Oxted
(RH8), Crowborough (TN6), some Uckfield (TN22) areas.
At your home address and in your local area.
Schedule a free discovery call by clicking the banner at the top of the page, selecting a date and time and completing the form.
My Complex Canine values compassion, authenticity, family, dedication, and growth and provides a person and dog-centred approach, advocating no force, no pain, no fear, using science-based positive methods
Phone No: 07387 553234
Working Days: Monday, Wednesday and Thursday.
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